Last updated: 20 November 2025
Fatbusters Flitwick (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make an enquiry, book a treatment or interact with us in any way.
By using our website or contacting us, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
We may collect the following information when you submit a form, make an enquiry, or book a treatment:
- Name
- Email address
- Phone number
- Address (if provided)
- Date/time of booking
- Medical or health-related information voluntarily shared to determine treatment suitability
- Payment information (processed securely by our payment provider; we do NOT store card details)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages viewed
- Cookies and tracking data (see Section 7)
2. How We Use Your Information
We use your information to:
- Respond to enquiries
- Manage appointments and bookings
- Provide cryolipolysis and related services
- Send confirmations, reminders or follow-up messages
- Improve our website and user experience
- Maintain customer records required for treatment safety
- Comply with legal or regulatory obligations
We do not sell your information.
3. Legal Basis for Processing (UK GDPR)
We process your information under the following legal bases:
- Consent – when you submit a form or sign up for updates
- Contract – when you book a service with us
- Legal obligation – maintaining health/safety records
- Legitimate interests – improving our services, preventing fraud and ensuring website security
4. How We Store and Protect Your Data
We take data protection seriously. Your personal data is stored securely using:
- Encrypted devices and secure cloud systems
- Access controls to ensure only authorised staff can view necessary information
- Secure booking and payment systems
We keep personal data only for as long as necessary to fulfil the purpose it was collected for (e.g., treatment records may be kept for a required period under insurance or industry guidelines).
5. Sharing Your Information
We may share your information with:
- Payment processors when you make a purchase
- Booking system providers (only for appointment-related data)
- Insurance or regulatory bodies if legally required
- Professional advisers (e.g., accountants) where necessary
We do not sell data to third parties for marketing.
6. Your Rights Under UK Data Protection Law
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent at any time
- Request a copy of your data
- Object to certain types of processing
To exercise any of these rights, contact us at:
[Add your email address]
7. Cookies
Our website may use cookies to:
- Improve site functionality
- Analyse website traffic
- Support marketing/retargeting (e.g., Google Analytics, Facebook Pixel if installed)
You can disable cookies in your browser settings at any time.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
9. Links to External Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Fatbusters Flitwick
Email: ian@fatbustersflitwick.co.uk
Phone: 07595 493978
Website: fatbustersflitwick.co.uk
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.